Terms & Conditions

Out of Stock Items

When an item is out of stock, it will not allow you to place the order.  If you desire an item that is currently out of stock, please contact us for further information and estimated timelines for these items.

 

Address

We use the shipping address you provide to our website.  If the shipping address you provide us is incorrect, please notify us ASAP as we try to ship out orders as quickly as possible.  In the event that an order is undeliverable due to an incorrect address provided to us, any additional shipping costs will be the responsibility of the customer.  
 

Pricing

All prices are subject to change with no notice.  Sales and coupons are only valid until their posted expiration date.  All time listed on the website is according to the Saskatchewan time.

 

Returns

If you are not satisfied with the item(s) you receive, your items can be returned within 14 days of when you receive the product.

All products returned must be clean, unused, and unaltered.


The customer is responsible for all shipping charges related to returns, and original shipping charges are not refunded.  We recommend you ensure that the returned package has a tracking number and is insured for the full value.  Once your return is received and inspected, your refund will be processed and the credit will be applied by your original method of payment, typically within 7 business days.  

All custom ordered items cannot be returned or exchanged.

Please contact us to receive the Return Form, and print and include it with the items being returned.

All returns should be sent to:

Inner Strength Products
1155 Hochelaga St W
Moose Jaw, SK  S6H 2J3

 

Shipping

All orders will be shipped via FedEx.  Shipping and Handling fees are added to orders during checkout.  Most orders placed on a weekday before 10am Saskatchewan time ship out the same day.